Navigation issues
Link taking you to the wrong place or menu covering your screen? Share the button or path you followed so we can reproduce the misdirection.
Report a Problem
Tell us what needs attention
Use this form to let the JamWatHQ team know about broken links, incorrect information, accessibility issues, account concerns, or anything that interrupts your experience. Every report is reviewed by a human within one business day.
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Reference IDs
Every agency, sponsor, and news article carries an ID such as AGY-00001. Include it when reporting incorrect data so we can fix the exact item.
Accessibility
Screen reader conflict, missing alt text, or low contrast? Flag the exact section so we can prioritize an inclusive fix.
Performance
Slow loading or freezing? Let us know the device, connection type, and approximate time so we can investigate traffic or asset issues.
Quick Page References
Click any reference ID below to copy it to your clipboard. Include it in your report to help us identify the exact page where you encountered an issue.
Home Page
Main landing page with featured content and navigation.
Agencies Page
Browse and search employment agencies with reviews.
J-1 News
Latest updates and announcements about J-1 programs.
J-1 Guides
Step-by-step guides and helpful resources.
FAQs
Frequently asked questions and answers.
Community
User-generated content and discussion board.
Share Experience
Submit your agency or state work experience review.
State Scoreboard
Rankings and statistics for US states and work locations.
About Us
Learn about JamWatHQ and our mission.
Common Issue Categories
Select the category that best matches your issue to see common symptoms and what information to include in your report.
Login / Account Issues
Common Symptoms:
- Login button not working or unresponsive
- Session expires unexpectedly
- OAuth redirect fails (Google/Facebook login)
- Profile picture not loading
- "Login Required" modal stuck or won't close
- Password reset link broken
What to Include in Your Report:
- Which login method you used (email/password, Google, Facebook)
- Error message displayed (if any)
- Whether you were previously logged in
- Browser used (Chrome, Firefox, Safari, etc.)
Most Affected Pages:
PAGE-HOME PAGE-SHARE PAGE-AGY
Form / Submission Issues
Common Symptoms:
- "Submit" button disabled or not responding
- Form clears on error (losing your data)
- Submission hangs indefinitely
- Success message doesn't appear
- Submitted content doesn't show up
- Validation errors unclear or incorrect
What to Include in Your Report:
- Which form you were filling out (review, report, community post)
- Which field caused the error (if known)
- Exact error message shown
- Screenshot of the form state (if possible)
Most Affected Pages:
PAGE-SHARE PAGE-COMM
Search / Filter Issues
Common Symptoms:
- Search returns no results when results should exist
- Filters not applying (state, program type, rating)
- "Clear filters" button not working
- Results stuck/frozen after filter change
- Sort buttons (by rating, name) not working
What to Include in Your Report:
- Your search query or filter selection
- Expected results vs. what you actually saw
- Which filters you applied
- Page reference where search failed
Most Affected Pages:
PAGE-AGY PAGE-NEWS PAGE-FAQ
Mobile / Display Issues
Common Symptoms:
- Layout broken on mobile device
- Buttons too small to tap accurately
- Horizontal scroll appearing unexpectedly
- Text too small to read
- Overlapping elements
- Mobile menu not working
What to Include in Your Report:
- Your device (iPhone 14, Samsung Galaxy S23, etc.)
- Screen orientation (portrait or landscape)
- Browser used (Safari, Chrome, Firefox)
- Screenshot showing the issue
Most Affected Pages:
PAGE-HOME PAGE-AGY PAGE-SHARE
Performance Issues
Common Symptoms:
- Page loads slowly (more than 5 seconds)
- Browser freezes or becomes unresponsive
- High memory usage warning
- Slow animations or stuttering
- Network timeouts
- Images loading very slowly
What to Include in Your Report:
- Which page loaded slowly
- Approximate load time (5 seconds, 10 seconds, etc.)
- Your internet connection type (WiFi, mobile data)
- Device and browser used
Most Affected Pages:
PAGE-AGY PAGE-NEWS PAGE-SCORE
Display / Rendering Issues
Common Symptoms:
- Images not loading (broken icon displayed)
- Text overlapping other elements
- Colors incorrect or missing
- Fonts not loading properly
- Icons displaying as boxes or question marks
- CSS styles not applying
What to Include in Your Report:
- What specific element looks wrong
- Screenshot showing the rendering issue
- Browser and version number
- Whether the issue persists after refreshing the page
Most Affected Pages:
PAGE-HOME PAGE-NEWS PAGE-ABOUT
Navigation Issues
Common Symptoms:
- Links redirecting to wrong page
- "Back" button not working
- Breadcrumbs showing incorrect path
- Dropdown menus covering content
- Sticky header broken or overlapping content
- Footer links not working
What to Include in Your Report:
- Which link or navigation element failed
- Where you expected to go vs. where you ended up
- Steps to reproduce the navigation issue
- Current page reference
Most Affected Pages:
PAGE-HOME PAGE-FAQ PAGE-GUIDE
Data Accuracy Issues
Common Symptoms:
- Incorrect agency information (phone, address, email)
- Outdated news articles or announcements
- Wrong review counts displayed
- Statistics don't match reality
- Missing content (descriptions, details)
- Duplicate entries
What to Include in Your Report:
- Agency reference ID or content reference ID
- What information is incorrect
- What the correct information should be (if you know)
- Where you found the incorrect data
Most Affected Pages:
PAGE-AGY PAGE-NEWS PAGE-SCORE